Legal

Privacy Policy

This Privacy Policy explains how MS Container Solutions (“we”, “us”) collects and uses information when you enquire about shipping containers, browse our website, or contact us by phone, email, or WhatsApp.

Last updated: September 24, 2026

1. Information We Collect

We collect information you choose to share when requesting a quote or contacting our team. This may include your name, email address, phone number, company name, container type or service interest, delivery location, message content, and any other details you provide in a form or conversation.

2. Contact Form & Quote Request Data

When you submit a contact or quick-quote form, we use that information to respond to your enquiry, prepare a quotation path, and follow up about container availability, sizing, and delivery planning. Submitted enquiry details may be stored securely in our WordPress admin (TAT Enquiries) and shared by email with our internal notification recipients so we can reply to you. We do not sell your enquiry details to third parties for marketing lists.

3. Phone, Email & WhatsApp Contact

If you call, email, or message us on WhatsApp, we may retain the conversation history and contact details needed to handle your request. Message content shared on WhatsApp is also subject to WhatsApp’s own terms and privacy practices.

4. Cookies & Analytics

Our website may use cookies or similar technologies that are necessary for basic site operation, security, and performance. If analytics tools are enabled by our hosting or marketing setup, they may collect aggregated usage information such as pages viewed and approximate location. You can control cookies through your browser settings.

5. Third-Party Services

We may rely on trusted service providers to operate the website and communicate with you - for example hosting, email delivery, security tools, and messaging platforms. These providers process information only as needed to deliver their services to us.

6. How We Use Information

We use collected information to respond to enquiries, provide quotes, coordinate container supply discussions, improve website clarity and performance, and protect against spam or abuse. We may also keep records needed for ordinary business communication and follow-up.

7. Data Retention

We keep enquiry and contact information for as long as it is useful for ongoing business communication, quotation follow-up, or legal/operational needs. When information is no longer required, we take reasonable steps to delete or de-identify it.

8. Your Rights & Choices

You may ask us to update or correct contact details you provided, or request that we stop routine follow-up related to an enquiry. Depending on applicable law, you may also ask about the personal information we hold about you. Contact us using the details below and we will respond as promptly as practical.

10. Security

We take reasonable technical and organisational measures to protect enquiry information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, so please avoid sending highly sensitive personal data in open forms when it is not required for a container quote.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, technical, or legal changes. The “Last updated” date at the top of this page will change when revisions are published.

12. Contact

For privacy-related questions, contact MS Container Solutions at: